Returns & Exchanges

At Van Rysel, we are committed to your cycling performance and offer a 30-day hassle-free return policy for all technical gear and apparel. Items must be in their original condition with all tags attached to ensure a full refund or exchange.

1

Initiate Your Return

Log in to your Van Rysel account, navigate to your order history, and select the items you wish to return to generate a unique RMA number.

2

Pack Your Gear

Place the unused items back in their original packaging, ensuring all technical manuals and components are included to prevent damage during transit.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

4

Quality Inspection & Refund

Once our workshop team verifies the condition of your gear, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing